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Introduction to Team Management
Team Management
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Team Management

Introduction to Team Management

As a manager, you're not just the “person in charge.” It’s your responsibility to help your team realize their potential. Solid team management brings people together to maximize their strengths, overcome differences, and achieve shared goals. By doing so, you improve performance, productivity, and employee satisfaction. A well-managed team makes everyone—including you—look better. 

In this course, you’ll learn tips to build an effective team, communicate better, and resolve common problems that naturally arise in a diverse group of people with their own interests. 

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Create an Enviable Team Culture
Team Management
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Team Management

Create an Enviable Team Culture

You’re catching up with an old friend, Harley, who has a new position. I love my new job!” Harley exclaims. “The culture is just fantastic.” What do you think Harley means? 

Most of us strive to find a good team culture, yet defining exactly what that means isn’t always easy. 

In this course, you’ll learn some common culture types, and how to objectively assess your own culture. You’ll also discover how to overhaul a toxic team culture in favor of a positive one that leverages individuals' strengths.

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Giving Effective Feedback
Team Management
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Team Management

Giving Effective Feedback

Feedback is essential for growth. It helps us understand our impact in the workplace, how others see us, and how we can improve. 

But giving feedback isn’t always easy. And if the thought of it makes you uneasy, you’re not alone. So, how do you get past the nerves and share a clear, compassionate, and concise message?

In this course, you’ll learn what feedback is, why it’s valuable, and how to overcome the fear of giving it. You’ll also learn to follow a step-by-step feedback process, deliver a compelling message, and handle difficult reactions. 

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Receiving and Seeking Feedback
Team Management
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Team Management

Receiving and Seeking Feedback

Receiving regular and direct feedback from managers, subordinates, and peers empowers us to grow as professionals and produce better results. 

 However, not everyone has the same experience and relationship with receiving feedback. Feedback may make you feel anxious, afraid, or even threatened. 

 This course will help you understand common reactions to feedback and dispel any misconceptions you may have. You’ll learn how to adopt the right mindset and build a positive relationship with feedback. 

This course will teach you to receive and respond to feedback gracefully. That includes how to react to feedback, what to do if you don’t agree with the feedback, questions to solicit feedback that’s more helpful to you, and how to keep communication lines open for receiving feedback in the future. You’ll also learn to seek more input from your manager or peers. 

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A Manager's Guide to Resolving Team Conflict
Team Management
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Team Management

A Manager's Guide to Resolving Team Conflict

You’d love for your employees to always get along. But the reality is that disagreements happen when you bring together people with different personalities, opinions, and values. As a manager, you must keep an eye on potential conflicts between employees and help them resolve issues effectively. Otherwise, your team’s morale, productivity, and communication may take a hit.

In this course, you’ll learn why conflict happens, common ways people react to conflict, and how to turn workplace disagreements into opportunities for constructive dialogue, change, and new understanding.

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The Secrets of Skilled Delegation
Team Management
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Team Management

The Secrets of Skilled Delegation

When you think of a leader, who do you imagine? Chances are, it’s someone who knows the difference between doing and leading. Great leaders strategically guide the team’s work—they don’t do the team’s work. That’s where delegation comes in. Delegation is assigning responsibility for specific activities to others.  

In this course, you’ll learn why you should delegate, how to do it, how to select the right people for the job, and how to get out of the way so they can complete their assignments. 

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Daniel Coyle on the Secrets of Highly Successful Groups
Team Management
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Team Management

Daniel Coyle on the Secrets of Highly Successful Groups

Daniel Coyle, author of The Culture Code: The Secrets of Highly Successful Groups, shares the insights he gained after spending four years with some of the best teams in the world—including Pixar and SEAL Team Six—about creating a high-performing culture. 

In this course, you’ll learn the three key principles behind every great culture: safety, vulnerability, and purpose. You’ll also hear real-life examples for each tip you gain, and learn how to identify the type of culture that’s right for you.

This free course is provided in partnership with the Next Big Idea Club

Motivating Your Team
Team Management
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Team Management

Motivating Your Team

What is motivation? It’s what makes you spring out of bed in the morning or smile when you see who’s calling. It makes you willing to spend a long day to close that sale. In short, motivation is the reason you do what you do. 

Motivation comes from internal and external forces. Those forces are unique to every person. But why should managers learn about motivation? For starters, motivated employees are more productive, happier at work, and stick around longer. 

So, how can managers motivate employees? In this course, you’ll review types of motivation. You’ll also understand the unique forces that inspire individuals and use that knowledge to everyone’s advantage. 

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Ayelet Fishbach on Getting It Done
Team Management
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Team Management

Ayelet Fishbach on Getting It Done

Write a book. Run a 5K. Quit smoking. Institute family dinners. Start a hobby. Develop a new skill. No matter the goal, many of us start new projects or pursuits bright-eyed, bushy-tailed, and determined to make our dreams a reality. 

Yet too often—as time goes on—our motivation dwindles. We get distracted or lose interest. The effort and sacrifice are too much. We give up our goals because we can’t sustain that inner fire or spark that incited us to pursue them in the first place.

What would you do or accomplish if you could stay motivated? Author and motivation scientist Ayelet Fishbach wants to help you achieve your greatest ambition in her book Get It Done: Surprising Lessons from the Science of Motivation. In this course, you’ll learn her proven methods for changing your circumstances and mindset to maximize self-motivation. 

This free course is provided in partnership with the Next Big Idea Club