Leadership

Companies depend on great leadership for success and longevity. Leadership takes many forms and encompasses a number of characteristics. In the workplace, leaders aren’t just responsible for the bottom line. They set the tone for fair and ethical behavior, equality, accountability, professionalism, and employee growth.  

In this course, discover what leadership is and the qualities necessary to be a great leader. Then, learn how to engage and motivate employees in a way that aligns with the company’s vision. Finally, explore five key practices that will make you a better leader.

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Leadership

As a first-time manager, you likely feel a mixture of excitement and apprehension about your new role. What changes should you expect? How can you build rapport and make a good first impression with your new team? And above all, how can you become an effective boss? 

This guide will help you transition seamlessly from employee to manager. First, you’ll learn about your new responsibilities and the key differences between employee and manager roles. You’ll then explore the first steps every new manager should take, followed by some top tips to help you thrive. Finally, you’ll examine a few common challenges new managers face and how to overcome them. 

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Leadership

Every business encounters change and adversity. New, disruptive technologies emerge, markets evolve, and consumer attitudes shift. The social, political, and economic climates that companies operate within also change. Is your team prepared? Can they roll with the punches, adapt, and thrive in the face of setbacks and uncertainty? Or, will the stress break them? 

Now, more than ever, successful teams demonstrate courage and resilience. They voice ideas, take creative risks, embrace challenges, learn from failure, practice self-care, and bounce back from setbacks or mistakes. 

In this course, you’ll learn strategies for developing these traits and habits in your team—including the expert advice of bestselling author Mollie West Duffy. First, you’ll explore what resilience is and why it gives teams a competitive advantage. Second, you’ll discover how building psychological safety and creating a culture of continuous improvement encourages innovation and responsible risk-taking. Finally, you’ll see the role work relationships and self-care play in fostering resilience.

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Leadership

As a manager, it’s up to you to bring your team together so that everyone can reach their highest potential. Teams don’t gel overnight. This course will help you facilitate optimal performance—together, as a team.

You’ll learn how to take your team through four development stages—from the first meeting to a well-oiled performance machine. Also, discover how to smooth over differences and harness team members’ strengths. By stage four, you’ll understand how the process inspires competent and committed achievement. 

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Leadership

Great leaders bring out the best in their teams. They inspire people to action, boost group cohesion, and cultivate an environment of consistent, high-quality performance.

But no two teams or situations are the same. So, how do these leaders do it? The secret lies in the strategy. Accomplished leaders are skilled at switching between styles—knowing when to intervene when to motivate, and when to let go of the reins.

In this course, you’ll first learn what a leadership style is. Then, you’ll discover five common leadership styles. Finally, you’ll determine how to choose among and implement your chosen style—or styles. 

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Leadership

Unnecessary and unproductive meetings waste significant time in the workplace. Yet, we all rely on meetings to regularly communicate and collaborate with our teams, coworkers, and clients.

This course provides a guide to effective meetings from both the meeting facilitator’s and participant’s perspectives. 

As a meeting facilitator, you’ll learn about your role and responsibilities, including creating a meeting agenda, encouraging equal participation, keeping a meeting on the topic, and building consensus or managing conflict in meetings. As a meeting participant, you’ll learn how to speak up in meetings, voice disagreement respectfully, and be a model attendee. 

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Leadership

Your manager determines a lot about your work life. They communicate organizational and project goals, facilitate teamwork, and remove roadblocks. They also support you by providing coaching and feedback—and even advocating for your needs. So, what can you do to help your manager help you? And what part do you play in ensuring an effective, collaborative relationship? 

In this course, you’ll explore the answers to these questions by learning the art of “managing up”—making your employee-supervisor relationship the best and most effective it can be. 

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Leadership

Taking on a leadership role means more than executing smart business decisions—you also need to model ethical practices that create long-term value and sustainability. So, how do you lead with ethics at the forefront?

In this course, you’ll learn why ethics matter in business and how to create a conscientious culture. Then you’ll get practical tips to help you guide and interact with employees ethically.

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Leadership

Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues? 

Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining.

In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence. 

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Leadership

When it comes to innovation, creativity, and problem-solving, research consistently shows that diverse workforces perform better. But, for diversity to work, every employee must feel included. They need to have a seat at the table and know that they and their opinions matter.

So, how do you ensure that all employees—regardless of who they are—feel like they can be their true selves at work? In this course, we’ll first define what’s meant by diversity, inclusion, and belonging. You’ll then learn how to attract and retain diverse talent through belonging moments, allyship, and ongoing quantification.

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Leadership

Leaders wear many hats in the workplace—coach, facilitator, and strategist are just a few. But when it comes to meeting goals and objectives, problem-solver is one of their most important roles. 

As problem-solvers, effective leaders take proactive measures to avoid issues, address them when they arise, and keep their teams moving forward. A good leader possesses strong problem-solving skills, but a great leader also develops these skills in employees. They also foster a work environment that elicits creative solutions from their teams. 

So, what skills and strategies do effective leaders employ when facing workplace problems? In this course, you’ll learn the fundamentals of problem prevention, detection, and resolution. You’ll also learn how to solve problems more effectively as a team by communicating effectively, facilitating creative brainstorming, and removing barriers. 

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Leadership

According to Stanford Graduate School of Business Professor Chip Heath, only about half of us consider ourselves “numbers people.” But, Heath argues that numbers are essential for everyone to understand. That’s why Heath—and his coauthor, journalist Karla Starr—wrote Making Numbers Count: The Art and Science of Communicating Numbers.

Heath will guide you through tips and strategies for communicating numbers more effectively in this course. He’ll also reveal fascinating facts about how the human brain processes numbers.

This free course is provided in partnership with the Next Big Idea Club.

Leadership

Data breaches, natural disasters, and workplace violence are just a few of the risks businesses face. Crises like these can throw a company into chaos, threaten public and employee safety, and more. While predicting a crisis is nearly impossible, you can take steps to prepare for, mitigate, and navigate the most likely risks.

In this course, you'll learn how to lead through difficult times using crisis management. You'll get an in-depth look at each stage of crisis management, including the critical steps you should take before, during, and after a crisis.

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Leadership

The phone rings. An explosion has ripped through one of your manufacturing plants. Two people have been killed, and a dozen others are injured. The media have picked up the story, and reporters are already on site. 

So, what do you do? How do you respond? How will you move to minimize the damage and take control of the situation? How do you lead others through a crisis—and land on your feet?

This course will help. You'll learn to prepare for, and potentially prevent, crises before they occur. And, if disaster does strike, you'll get tools to help you respond and recover.

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Leadership

“Influencers” make a name for themselves because they can make others change or take action. Whether in a boardroom or on a social media platform, people who can influence others possess one or both of these skills: persuasion and negotiation.

In this course, we’ll review the differences, competencies, and use cases for persuasion and negotiation. You’ll also learn common types and tactics. Finally, we’ll look at common mistakes to avoid when trying to influence others, and learn five steps critical to improving your negotiation and persuasion skills. 

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Leadership

A valued employee quits. A key trend shifts. An unexpected setback strikes. These are just a few of the changes that are bound to arise in the workplace. As a leader, you play a unique role when your team encounters a change. Not only are you responsible for your own reaction, you are also in charge of guiding your team through the transition.

In this course, you’ll learn the fundamentals of leading through change. You’ll explore strategies to empower and engage your employees during a time of transition and discover how to solve everyday challenges that teams experience when facing a change.

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